Your privacy is our priority. This document clearly explains how webet collects, uses, stores, and protects your personal information as a user of our platform.
Before reading the full document, here are the six key things you need to know about how webet handles your data.
All data transmitted between your device and webet's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Webet has never and will never sell users' personal information to any third party for marketing or commercial purposes. Your data belongs to you.
You may request access to, correction of, or deletion of your personal data at any time by contacting the Webet support team via live chat.
Webet only collects data that is strictly necessary to operate our services — no excessive information is gathered without a clear and legitimate reason.
Your personal data is retained only for as long as necessary for operational or legal compliance purposes. After that period, data is securely deleted.
The Webet Privacy Policy complies with international data protection standards, including GDPR and applicable Malaysian local data protection laws.
Important Note: By using the Webet platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Webet ("we", "Platform", "Company") respects the privacy of every user who accesses webet.pw, the Webet mobile app, and all related services. This Privacy Policy is designed to provide full transparency on our data handling practices.
As an online wagering platform operating in Malaysia, we comply with all applicable laws and regulations relating to personal data protection. We take this responsibility seriously because user trust is the foundation of everything we do.
This Privacy Policy applies to all users who interact with the Webet platform — whether you are browsing the website, using the mobile app, making a deposit, placing a wager, or simply contacting our support team.
Webet collects several categories of information depending on how you interact with the platform. Below is an overview of the types of data we may collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Data | Bank account details, transaction history | Required (payment) |
| Usage Data | Wagering history, login records, active sessions | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| KYC Documents | MyKad/passport copy, proof of address, verification selfie | Required (withdrawal) |
Your personal data is collected through several channels when you interact with Webet:
We have never purchased or obtained your personal data from third-party sources without your knowledge and consent.
Webet uses collected personal data solely for legitimate purposes necessary to operate the platform. The following are the primary purposes for which your data is used:
We will not use your data for any purposes beyond those stated above without obtaining your consent first.
Webet does not sell or rent users' personal information to any party for commercial purposes. However, in certain limited situations, we may share data with the following parties:
All third parties we engage with are bound by strict data protection agreements and are not permitted to use your data for any purpose beyond what is specified in those agreements.
Webet never shares user data with advertising companies, social media platforms, or data brokers for third-party marketing purposes. If you receive an offer claiming to be from Webet through unofficial channels, please exercise caution as it may be fraudulent.
Webet implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We therefore encourage users to play their part in keeping their accounts safe by using strong passwords and not sharing their login credentials.
Webet retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or to comply with legal requirements. Our data retention guidelines are as follows:
Once the retention period expires or data is no longer required, webet will delete or anonymise it using secure, irreversible methods.
As a webet user, you have the following rights regarding your personal data. All requests will be processed within 30 business days from the date of receipt:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete data.
You may request the deletion of your data, subject to legal retention requirements.
You may request that we restrict the processing of your data under certain circumstances.
You may request that we transfer your data in a machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the webet customer support team via the in-platform live chat. Our team is available to assist you 24/7.
Webet uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The types of cookies we use include:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the Webet platform.
The webet platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of any individual under the age of 18.
If we discover that we have inadvertently collected data from a minor, we will take the following steps immediately:
If you have information that someone under the age of 18 has registered or is using the Webet platform, please contact our support team immediately.
Webet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any significant changes will be communicated to users via:
Your continued use of the webet platform after an updated Privacy Policy is published constitutes your acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by Webet, our team is ready to assist you through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For formal user rights requests, processing time is up to 30 business days from the date of receipt of the complete request.
Webet has appointed a Data Protection Officer responsible for ensuring the platform's compliance with all applicable data protection legislation.
We ensure that every piece of information you provide is handled with full responsibility. Register today and enjoy a safe and trusted wagering experience.