Webet believes wagering should be entertainment, not a burden. We provide the tools, information, and support needed to ensure your experience on our platform stays enjoyable and in control.
Responsible gaming means making conscious decisions about your betting activity — knowing your limits, understanding the risks, and staying in full control. Webet is not just a betting platform; we are equally committed to the well-being of every user who uses our services.
For most people, betting is a fun form of entertainment. Problems only arise when someone starts betting more than they can afford, using money meant for daily needs, or is unable to stop even when they want to. That is where Webet steps in to help.
Our platform provides a range of self-control tools you can use at any time directly from your account. These tools are designed to give you full control over your own wagering experience.
Always remember: Wagering should only involve surplus funds — not money set aside for daily needs, bills, or future savings.
Wagering should never be a primary source of income. Think of it as paid entertainment, just like going to the cinema or attending a concert.
Decide how much time and money you are willing to spend before opening the platform — and stick to those limits without compromise.
Chasing losses by betting more is one of the most dangerous habits. Accept losses as the cost of entertainment and stop playing.
Take regular breaks from the platform. If you find that betting is interfering with your daily life, that is a signal to step back.
Asking for help is a sign of strength, not weakness. The Webet team is ready to assist you at any time, without any judgement.
All these tools are accessible directly from your account settings. No need to contact anyone — you have full control over your own platform usage.
Set a maximum deposit limit for a day, week, or month. Once the limit is reached, the system will automatically block additional deposits until the reset period begins.
Set a maximum duration for each gaming session. Once the limit is reached, the platform will automatically remind you or log you out of the active session.
If you need a break from the platform, use the self-exclusion feature to block access to your account for 24 hours, 7 days, or 30 days — depending on your needs.
For more serious cases, you can apply for a permanent self-exclusion, which will close your account permanently and block re-registration using the same information.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, you will not be able to continue wagering until the reset period begins.
Enable notifications that remind you of the time you have spent on the platform every 30, 60, or 90 minutes — so you always stay aware.
Gambling problems rarely appear overnight — they typically develop gradually from habits that seem normal at first. Recognising the early warning signs is the most important first step. Here are some signs to watch for in yourself or someone you care about:
Borrowing money, selling belongings, or using savings or bill money to bet.
Spending increasingly long hours betting to the point of neglecting work, family, or sleep.
Continuing to bet to "chase back" money already lost, even when you know it's not a wise decision.
Feeling anxious, irritable, or distressed when unable to bet or after a loss.
Lying to family or friends about your betting activity or the amount of money spent.
Having intended to stop or cut back on wagering but repeatedly failing to follow through.
If you recognise two or more of the signs above in yourself, it may be the right time to use Webet's self-control tools or seek professional help.
Ask yourself these questions honestly:
Have you ever bet more than you originally planned?
Have you ever bet to escape stress, boredom, or personal problems?
Has your wagering activity ever caused problems with your family or workplace?
Have you ever lied to someone close to you about how much you bet?
Have you ever used money set aside for other needs to bet?
If your answer is "yes" to any of the questions above, consider using the self-control tools or reaching out to the Webet support team for a confidential discussion.
The process is simple and can be done on your own in under 2 minutes, directly from the webet app or website.
Log in to your Webet account using your registered username and password. Make sure you are using your personal device.
Click the profile icon at the top right corner, then select "Account Settings" and look for the "Responsible Gaming" section.
Select the type of limit you want to set — deposit, session time, loss, or self-exclusion — and enter the appropriate value.
Confirm your selection. Limits take effect immediately. Limit reductions are instant; limit increases require a 24-hour cooling-off period.
Important: The 24-hour cooling-off period for limit increases is designed to protect you from impulsive decisions. It's a safeguard, not a barrier.
We understand you may have many questions on your mind. Here are answers to the most frequently asked questions by Webet users about responsible gaming.
Can't find your question here? Reach out to the webet support team via live chat on the platform — we're available 24/7, in complete confidence and without any judgment.
If you or someone you care about needs further help, here are resources that can provide professional support.
Our support team is available at any time via the platform's live chat. All conversations are confidential and non-judgmental.
Malaysia has several counselling centres and non-profit organisations that offer free support to those facing gambling problems.
Family plays an important role in recovery. Having an open conversation with a trusted family member can be a positive starting point.
Emergency Helpline: If you or someone you know is facing a serious financial crisis due to a gambling problem, please seek immediate help from the relevant authorities or a professional counsellor. The Webet team can direct you to the right resources via our platform's live chat.
Webet is by your side not just as a wagering platform, but as a partner that genuinely cares about your well-being. Register today and experience the difference of a responsible platform.